Time Management Centre

 

Certificate IV in Frontline Management BSB40807

Download the complete qualification overview here

Program Overview Certificate IV in Frontline Management BSB40807

Frontline Managers have a significant role in the leadership in their organisation. In increasingly competitive and fast changing times Frontline Managers have a major responsibility to ensure that teams deliver quality services and products. The purpose of this powerful and challenging program is to develop, through learning and practical workplace practice, recognised competencies for frontline and other managers.

The fmi Certificate IV in Frontline Management BSB40807 Program covers 10 units of competency. Detail of these units can be found in the downloadable qualification overview at the top of this page.

Who this qualification is useful for Certificate IV in Frontline Management BSB40807

This Qualification is useful for:

  • Frontline Managers
  • Team Leaders
  • Supervisors

For this qualification people must be in a role where they can demonstrate responsibility for team or business unit performance. They should be fairly self-directed and autonomous, working under broad guidance

Program Outcomes - Certificate IV in Frontline Management BSB40807

This Program aims to help participants to:

  • Develop the specified range of competencies required for Frontline Managers operating at an advanced level
  • Demonstrate application of competencies through workplace examples
  • Deliver quantifiable improvements for their organisation through 1 Strategic Workplace

Improvement Project

  • Evaluate own ongoing professional development needs and take ownership for self development
  • Take responsibility for managing self and team to meet challenges of the workplace

Program Duration - Certificate IV in Frontline Management BSB40807

fmi generally recommends participants take up to 24 months to complete this Certificate IV in Frontline Management BSB40807 qualification.  The program can be completed sooner depending on experience and recognition of prior learning.  The maximum duration is 36 months.

Program Content - Certificate IV in Frontline Management BSB40807

The Certificate IV consists of 10 modules covering 10 competency units. These have been identified through extensive consultation with Industry, Commerce and Government as being Best Practice for frontline managers. Listed in the qualification overview is the fmi Core Certificate IV in Frontline Management Program. Further units are available for corporate programs.

Program Assessment - Certificate IV in Frontline Management BSB40807

This Certificate IV in Frontline Management BSB40807 qualification is competency based and is gained by providing evidence of competency. Participants must be assessed to gain the qualifications. Participants carry out assessment projects, which create real benefits for the organisation. They work with a Mentor from their own organisation who guides them. fmi provides Assessment Guides. All assessment is submitted by email

Assessment for this Certificate IV in Frontline Management BSB40807 qualification is by evidence to demonstrate competency for the competency units.

fmi has a unique copyrighted way of assessing competency that provides valuable development to both the participant and to the organisation. The assessment consists of two forms:

1. Competency Application Assessment Questions: These are related to individual units and require evidence of participant's application of competency in the workplace. Participant's answers are signed off by either participant's Line Manager or by their workplace Mentor. Participants in Public Programs must arrange for a suitable person to act as their Mentor. Participants must complete 10 sets of competency application questions for this qualification.

2. Strategic Workplace Assessment Projects:  One project is carried out for this qualification. Participants select an opportunity, issue or problem in their work that can be improved and relates to a competency unit. Participants agree the project with their manager and Mentor. Participants then plan, implement and review the project liaising with their Mentor and Manager who sign off on the project. fmi provides a structured project assessment guide to help participants and mentors carry out this process efficiently.

Program Benefits - Certificate IV in Frontline Management BSB40807

This is an excellent course and both participants and organisations gain significant benefits from it including:

  • Enhanced management skills
  • Demonstrated performance improvement
  • Nationally recognised portable qualification
  • Management pathway
  • Direct returns for the organisation through one Strategic Workplace Improvement Project

Delivery Options - Certificate IV in Frontline Management BSB40807

The Certificate IV in Frontline Management BSB40807 qualification is available through fmi through the following delivery options. Participants and organisations can use one of the options or can choose a blend of more than one option:

  • Corporate Courses: customer tailored in-house programs for organisations
  • Public Courses
  • Open Learning
  • Recognition Processes: Recognition of Prior Learning (RPL) and Recognition of Current Competency (RCC)

Fees - Certificate IV in Frontline Management BSB40807

Fees for Public Courses, Open Learning and Recognition Processes are available on the fmi calendar. Corporate Courses are custom tailored in-house programs for organisations and so fees are quoted on a case by case basis depending on the requirements of the organisation and the delivery options selected and numbers of participants. Please contact fmi by phone +61 2 9660 0199 or email fmi@frontlinemanagementinstitute.com.au to discuss your particular requirements.

 

Download the complete qualification overview here

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fmi provides a range of services including:
Work Priorities Training Course

Management Skills for New Managers Training Course

Operational Plan Training Course Mentoring at Work Training Course
Workplace Relationships Training Course

Coaching Skills Training Course

Team Effectiveness Training Course Effective Delegation Training Course
Customer Service Management Training Course Making the Transition to Supervision Training Course
Information Systems Training Course Management Skills for Experienced Managers Training Course
Work Safety Training Course Change Management Training Course
Continuous Improvement Training Course

Time Management Training Course

Workplace Learning Training Course Conflict Management Training Course
Leadership Training Course Effective Negotiation Training Course
Manage People Performance Training Course

Building Professional Confidence & Assertiveness Training Course

Manage Innovation & Change Training Course

Workplace Relationships & Emotional Techniques Training Course

Manage Projects Training Course

Stress Management Training Course

Manage Budgets Training Course

Effective Communication & People Skills Training Course

Diploma of Management

Powerful Presentations Training Course

Certificate IV in Frontline Management

Customer Service Skills Training Course

Certificate III in Frontline Management

Train the Trainer Training Course              

Open Learning for
Frontline Management Qualifications

Business Writing Skills Training Course      

RPL Processes and upgrades for
Frontline Management Qualification
s

Strategic Leadership for Results Training Course
BOOK ONLINE Business Strategy Training Course
Business Planning & Implementation Training Course
Innovation & Continuous Improvement Training Course
Creating a Mentoring Culture Training Course
All fmi courses can be run as an in-house course in your organisation

Associated websites of the Frontline Management Institute and Network One Communications Pty. Ltd.
www.frontlinemanagementinstitute.com.au
www.frontlinemanagementinstitute.com
The main website for the Frontline Management Insititue (fmi) which provides a range of development and learning services, qualifications and products to organisations, managers, team members and individuals seeking to develop their skills and knowledge; particularly in areas of management
www.timemanagementtraining.com.au The Frontline Management Institute's Time Management Centre offers a range of courses and services which combine established and proven principles together with innovative techniques
www.mentoringandcoachingtraining.com.au The Frontline Management Institute's Executive Management Coaching and Mentoring Centre offers a range of mentoring and coaching courses and services for organisations and individuals

 

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Frontline Management Institute
Sydney Head Office
459 Harris St
Ultimo NSW 2007
Australia
t: +612 9660 0199
f: +612 9660 0499
e: fmi@frontlinemanagementinstitute.com.au

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