Diploma of Management BSB51107

Download the complete qualification overview here

Program Overview - Diploma of Management BSB51107

Frontline Managers have a significant role in the leadership in their organisation. In increasingly competitive and fast changing times Frontline Managers have a major responsibility to ensure that teams deliver quality services and products. The purpose of this powerful and challenging program is to develop, through learning and practical workplace practice, recognised competencies for frontline and other managers.
The fmi Diploma of Management BSB51107 Program covers 8 units of management competency in areas such as managing work priorities, people management, team effectiveness, operational plans, customer service management, work safety, continuous improvement, and workplace learning.

Who this Diploma of Management BSB51107 qualification is useful for

This Diploma of Management BSB51107 qualification is useful for:

  • Frontline Managers
  • Middle Managers
  • Supervisors
  • Business Operators

For this Diploma of Management BSB51107 qualification people must be in a role where they can demonstrate responsibility for team or business unit performance. They should be fairly self-directed and autonomous, working under broad guidance

Program Outcomes - Diploma of Management BSB51107

This Diploma of Management BSB51107 Program aims to help participants to:

  • Develop the specified range of competencies required for Frontline Managers operating at an advanced level
  • Demonstrate application of competencies through workplace examples
  • Deliver quantifiable improvements for their organisation through 2 Strategic Workplace

Improvement Projects

  • Evaluate own ongoing professional development needs and take ownership for self development
  • Take responsibility for managing self and team to meet challenges of the workplace

Program Duration - Diploma of Management BSB51107

fmi generally recommends participants take 12 to 24 months to complete this Diploma of Management BSB51107 qualification.  The program can be completed sooner depending on experience and recognition of prior learning.  The maximum duration for the Diploma of Management BSB51107 qualification is 36 months.


Program Assessment - Diploma of Management BSB51107

This Diploma of Management BSB51107  qualification is competency based and is gained by providing evidence of competency. Participants must be assessed to gain the qualifications. Participants carry out assessment projects, which create real benefits for the organisation. They work with a Mentor from their own organisation who guides them. fmi provides Assessment Guides. All assessment is submitted by email

Assessment for this Diploma of Management BSB51107 Qualification is by evidence to demonstrate competency for the competency units.

fmi has a unique copyrighted way of assessing competency that provides valuable development to both the participant and to the organisation. The assessment consists of two forms:

1. Competency Application Assessment Questions:

These are related to individual units in the Diploma of Management BSB51107 qualification and require evidence of participant's application of competency in the workplace. Participant's answers are signed off by either participant's Line manager or by their workplace Mentor. Participants in Public Programs must arrange for a suitable person to act as their Mentor. Participants must complete 8 sets of competency application questions for this qualification.

2. Strategic Workplace Assessment Projects:

Two projects are carried out for this Diploma of Management BSB51107 qualification. Participants select an opportunity, issue or problem in their work that can be improved and relates to a competency unit. Participants agree the project with their manager and Mentor. Participants then plan, implement and review the project liaising with their Mentor and Manager who sign off on the project. fmi provides a structured project assessment guide to help participants and mentors carry out this process efficiently.

Program Benefits - Diploma of Management BSB51107

This is an excellent course and both participants and organisations gain significant benefits from it including:

  • Enhanced management skills
  • Demonstrated performance improvement
  • Nationally recognised portable qualification
  • Management pathway
  • Direct returns for the organisation through two Strategic Workplace Improvement Projects

Delivery Options - Diploma of Management BSB51107

The Diploma of Management BSB51107 is available through fmi through the following delivery options. Participants and organisations can use one of the options or can choose a blend of more than one option:

  • Corporate Courses: customer tailored in-house programs for organisations
  • Public Courses
  • Open Learning
  • Recognition Processes: Recognition of Prior Learning (RPL) andRecognition of Current Competency (RCC)

fmi Diploma of Management BSB51107 Honours Program

fmi offers a Diploma of Management BSB51107 Honours Program for participants who wish to achieve beyond the core Diploma of Management Program.  Please contact fmi for full details.

Fees - Diploma of Management BSB51107

Fees for Public Courses, Open Learning and Recognition Processes are available on the fmi calendar. Corporate Courses are custom tailored in-house programs for organisations and so fees are quoted on a case by case basis depending on the requirements of the organisation and the delivery options selected and numbers of participants. Please contact fmi by phone +61 2 9281 2635 or email fmi@managementcando.com to discuss your particular requirements.

Core Diploma of Management BSB51107 Modules

The Diploma of Management BSB51107 covers 8 Units of management competency at AQF Level 5. This table lists the Units covered in the core
fmi Diploma of Management BSB51107 Program.

Course Number & Duration

 

fmi Course Title

Maps to
Competency Unit

FM01

1 day

Work Priorities
This course is about personal management and professional development. It is about managing your own performance, work priorities and time and also taking responsibility for your own professional development within the context of the organisation.

Manage personal work priorities and professional development
BSBWOR501A

FM02

1 day

Operational Plans
This course is about business planning and the active work of managers to plan, implement, monitor and record performance to achieve business plans of the team/organisation. This pivotal role is carried out to create safe, efficient and effective services and products to customer satisfaction within your organisation productivity and profitability plans.

Manage operational plan
BSBMGT515A

FM04

1 day

Team Effectiveness
This course is about team effectiveness and the vital role of a manager to effectively plan team performance, develop and facilitate team cohesion, facilitate team work and liaise with stakeholders.

Ensure team effectiveness
BSBWOR502A

FM05

1 day

Customer Service Management
This course is about customer service and the role of managers to ensure that products and services are delivered and maintained to standards agreed by the organisation and the customer.

Manage quality customer service
BSBCUS501A

FM07

1 day

Work Safety
This course is about occupational health and safety and the role of all managers to ensure the workplace meets safety requirements set down in legislation, standards and the organisation policies and practices.

Ensure a safe workplace
BSBOHS509A

FM08

1 day

Continuous Improvement
This course is about continuous improvement and the active role of managers to manage continuous improvement processes in achieving the organisations quality objectives. Your position closely associated with the creation and delivery of products and services, means that you play an important part in influencing the on-going development of the organisation.

Facilitate continuous improvement
BSBMGT516A

MAN01

2 days

Manage People Performance
This highly interactive course helps people to develop the skills, knowledge and mindset of a successful people manager and leader of team members within an organisation.
Frontline Managers play a key role in managing and leading individuals within work teams. They play a prominent part in managing the performance of people who report to them directly and in providing leadership to teams.

Manage People Performance
BSBMGT502B

MAN02
2 days

Manage Innovation and Change
This course will explore interesting and effective practical ways to stimulate people to come up with new and innovative ideas.  It will also provide strategies and tools to implement change in the work environment so that people support changes that benefit the organisation. There is a strong focus on what the frontline manager can do to ensure that change is planned and implemented effectively. The course provides techniques to ensure the sustainability of the organisation before, during and after the change process is implemented.

Build and sustain an innovative work environment
BSBINN502A

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fmi provides a range of services including:
Work Priorities training course Time Management training course
Operational Plans training course Conflict Management training course
Workplace Relationships training course Effective Negotiation training
Team Effectiveness training course Building Professional Confidence and Assertiveness training course
Customer Service Management training course Improving Your Managerial Effectivness -Management Skills for Experienced Managers Training Course
Information Systems training course Strategic Leadership for Results training course
Work Safety training course Business Strategy training course
Continuous Improvement training course Business Planning and Implementation training course
Manage Change and Innovation training course Innovation and Continuous Improvement training course
Manage Projects training course Creating a Mentoring Culture training course
Manage People training course Improving Your People Skills training course
Workplace Learning training course Powerful Presentations training course
Manage Budgets training course Customer Service Skills training course
Management Skills for New Managers training course Train the Trainer training course
Mentoring at Work training course Tools to Sharpen Your Business Writing Skillstraining course
Coaching Skills for Outstanding Performance training course Advanced Presentation & Facilitation Skills
Leadership for Results training course Frontline Management Open Learning
Effective Delegation training course RPL Processes for Frontline Management Diploma
Making the Transition to Supervision training course fmi Diploma of Business (Frontline Management) BSB51004
fmi Certificate IV in Business (Frontline Management) BSB41004  
All fmi courses can be run as an in-house course in your organisation

Associated websites of the Frontline Management Institute and Network One Communications Pty. Ltd.
www.frontlinemanagementinstitute.com.au
www.frontlinemanagementinstitute.com
The main website for the Frontline Management Insititue (fmi) which provides a range of development and learning services, qualifications and products to organisations, managers, team members and individuals seeking to develop their skills and knowledge; particularly in areas of management
www.managementcando.com
www.managementcando.com.au
The original website for the Frontline Management Insititue (fmi)
www.timemanagementtraining.com.au The Frontline Management Institute's Time Management Centre offers a range of courses and services which combine established and proven principles together with innovative techniques
www.mentoringandcoachingtraining.com.au The Frontline Management Institute's Mentoring and Coaching Centre offers a range of mentoring and coaching courses and services for organisations and individuals
www.businesstravellist.com.au Businesstravellist is a one stop information resource for people who travel for business or on vacation associated with business travel
www.networkonecomm.com Network One Communications Pty. Ltd. (NOC) specialises in designing training and communication programs to meet specific needs. NOC was selected to develop training programs and resources for thousands of people in the Sydney 2000 Olympics

 

 

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