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Innovation and Continuous Improvement

FMI Course number: ED04

Duration
2 day In-House program

Overview of Course

Innovation and continuous improvement are approaches that give strength, flexibility and resilience to an organisation. This exciting and intriguing program helps executives take a strategic approach to lead and support innovation and continuous improvement. They have a creative role in ensuring that individuals, the team and the organisation gain from change, and that the customer benefits through improved products and services.

This course explores interesting and effective practical ways to stimulate people to come up with new and innovative ideas. This practical workshop is stimulating and thought provoking and provides useful strategies to use directly in the workplace to improve performance and results. It helps managers to implement continuous improvement systems and processes in the workplace that provide meaningful and systematic improvements to the business. This course focuses upon very practical ways managers and their teams can be proactive in implementing improvements, rather than just being reactive in inspecting and fixing what doesn't work.

This course can be tailored as an in-house program to reflect the key innovation and continuous improvement issues faced by executives and stakeholders in the organisation.

Learning Outcomes
1. Develop creative and flexible approaches and solutions
2. Implement continuous improvement systems and processes
3. Monitor, adjust and report performance
4. Consolidate opportunities for further improvement

Key Content
- Innovation in the organisation
- Developing innovative ideas
- Using innovation to empower your team
- The importance of continuous improvement in today's environment
- Continuous improvement and the customer value chain
- Key performance improvement areas: Customers, Suppliers, Systems and Processes, Team development, Standards
- Raising performance levels and benchmarking
- A core model for continuous improvement including useful tools
- Team driven improvement and high performance teams
- Kaizen for continuous improvement
- Further useful tools to measure and analyse performance
- How to use knowledge management techniques to document and communicate improvements
- How to monitor and adjust performance
- Ways to overcome problems that may affect continuous improvement
- How to develop team ownership of continuous improvement
- Action plan for continuous improvement in the workplace

Who this course is useful for
All executive managers or those working towards becoming an executive manager.

Resources for this Course
A Learning Guide is provided for this course. It contains notes and can be used for participant's own notes.

Dates and locations
Course Dates: In-house by negotiation.

Fees
For fees please contact FMI

Booking
To book phone +612 9281 2635

Email fmi to find out how we can help you:
fmi@managementcando.com

Corporate Versions of this Course
This course can be tailored for corporate requirements as an in-house course.

Version 21 November 2006

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Frontline Management Institute
Sydney Head Office
579 Harris St
Ultimo NSW 2007
Australia

t: +612 9281 2635
f: +612 9281 2641
e: fmi@managementcando.com

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