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Work Priorities & Personal Effectiveness

FMI Course number: FM01

Duration
1 day

Overview of Course
There is an increasing demand on people to improve performance in the workplace, but working hard and being effective are two entirely different things.

This practical hands-on course gives strategies and techniques for personal work management and professional development. It covers setting realistic goals, managing your own performance and maintaining a balance between your work and personal life. It provides techniques to focus your efforts, attention and energy on activities and behaviours that will help reach work goals.
It also provides approaches to plan your own professional development.

Learning Outcomes
1. Plan and complete personal work goals
2. Organise own work priorities and schedules
3. Develop and maintain professional competence

Key Content
- Setting realistic work goals
- Work values and personal values
- Determining own and organisation's priorities
- Working effectively
- Planning in the workplace
- Managing your time
- Surviving stress
- Evaluating your own performance
- Planning your own professional development

Who this course is useful for
All managers working at frontline level from team leaders, supervisors, frontline managers, unit or section managers, customer service or sales managers, divisional unit managers.
All other people who would benefit from an increased ability to meet the outcomes of this course as part of their role at work.

Resources for this Course
A Learning Guide is provided for this course. It contains notes and can be used for participant's own notes.
Resources Guide
FMI's Resources Guide relevant to this area of work. It enables you to access readings and websites with relevant content. Supplied in paper based and electronic format to you, the electronic version means you can click directly on links to go to relevant web based links.

Assessment

Assessment is optional, it is your choice. However, if you wish to gain a qualification assessment must be completed.
Participants may be assessed in this course against the relevant unit of competency standards. Assessment is through work based or work related assessment projects.
Participants who are being assessed will be given FMI Assessment Guides for the competency unit that explain in detail the assessment. They will also be given an Assessment Introduction that explains in detail the assessment procedures and policy.
Assessment Fee is included in the Course Fee. Assessment must be completed within 4 months of course completion or a scheduled assessment fee will be applicable.

Relationship to Competency Standards and Qualification Pathways
This Course maps to the following units
of competency standards and qualification pathways:

Statements of Attainment can be awarded for individual units.

Dates and locations
Course location: Sydney
For dates please see FMI Public Training Course Calendar
Time: 9am to 4.45pm
Location is close to Sydney CBD. You will be advised of the exact location by email one week prior to commencement.

Fees
For fees please refer back to the training calendar

Booking
To book phone +612 9281 2635

Email fmi to find out how we can help you:
fmi@managementcando.com

Corporate Versions of this Course
This course can be tailored for corporate requirements as an in-house course.

Version 18 January 2007

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Frontline Management Institute
Sydney Head Office
579 Harris St
Ultimo NSW 2007
Australia

t: +612 9281 2635
f: +612 9281 2641
e: fmi@managementcando.com

© Frontline  Management Institute 2007
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