Improving Your Managerial Effectiveness - Management Skills for Experienced Managers

FMI Course number: ML08

Duration
2 days

Overview of Course

The challenge of managing is both exciting and challenging. Experienced managers make sure that the team performs to their optimal levels. You need good people skills as well as an understanding of the technical aspects of the work.
This popular interactive course helps experienced managers review and enhance both people skills and management skills to develop outstanding performance from the team. It helps you improve organisation and planning for your work, projects and time management with lots of practical hints and tips. It helps you review leadership styles that will suit your situation and understand the motivation of people at work. It gives practical advice on ways to enhance delegating, running effective team meetings, being assertive, resolving conflicts, coaching and communicating. You will review how you can apply continuous improvement approaches to managing work The course also helps you plan your ongoing development as a manager.

Learning Outcomes
1. Review your role as a manager
2. Understand the value of appropriate leadership styles for your work situation
3. Enhance work priorities, time management and schedules
4. Optimise effective people skills as a manager
5. Apply continuous improvement approaches to managing work
6. Plan your ongoing development as a manager

Key Content
- Review of your role as a manager
- Effective Communication with your team, your managers and your customers
- Performance Management & Leadership Styles
- Motivate your team
- People skills for the workplace
- Enhancing effective team meetings
- Advanced delegating
- Coaching your team
- Improving work priorities and managing time
- Issues experienced managers face:
____Resolving conflict
____Being assertive as a manager
____Dealing with difficult situations
____Overcoming barriers and surviving stress
- Continuous improvement
- Balancing your life and work
- Moving forward as an experienced manager

Who this course is useful for
All experienced managers with at least one year's practical management experience who want to enhance their skills and knowledge.

Resources for this Course
A Learning Guide is provided for this course. It contains notes and can be used for participant’s own notes.

Relationship to Competency Standards and Qualification Pathways

This Course maps to the following units of competency standards and qualification pathways:

Competency Unit	Leading to Qualification	FMI Specialist or Elective Unit
Manage People BSMFLM514A	Diploma of Business (Frontline Management) BSB51004	Elective

Statements of Attainment can be awarded for individual units.

For full details refer to the Frontline Management Institute's website for this qualification.

Dates and locations
Course Dates: Sydney
For dates please refer back to the training calendar
Time: 9am to 4.45pm

The location is close to the Sydney CBD. You will be advised of the exact location by email one week prior to commencement.

Fees
For fees please refer back to the training calendar

Booking
To book phone +612 9281 2635

Email fmi to find out how we can help you:
fmi@managementcando.com

Corporate Versions of this Course
This course can be tailored for corporate requirements as an in-house course.