FMI is a family owned Australian business with a team of learning and development professionals who are experts in management and leadership. We pride ourselves on our ability to support people through their development process to empower them to be their best whilst also ensuring organisations achieve a healthy return on investment.
FMI was established in 1998 and was one of the first registered training organisations (RTO) to deliver the frontline management initiative.
EMPOWERING MANAGERS AND LEADERS IS OUR PASSION
Here at the Frontline Management Institute our focus is on creating learning and development solutions that are not only interesting, practical and relevant, but they also deliver results that are meaningful for our clients.
By combining our skills of design with our expertise in management and leadership and adult learning, we create solutions that are responsive to and tailored for industry and client needs.
OUR FOCUS IS QUALITY SERVICES THAT DELIVER RESULTS
We design our solutions based on what need has to be addressed. We design and deliver anything from integrated coaching, mentoring and training programs to simple short courses and qualifications.
We have created programs to address staff retention, workplace culture, organisational efficiency, customer service, strategic growth and leadership pipelines. We’ve worked with finance, construction, community, ICT and creative industries just to name a few.
With in house design and adult learning specialists, we pride ourselves on creating programs and courses that are interesting, relevant and practical.
Our services are flexible; designed to fit in with your organisation and individual learning needs, we find ways to integrate into your work.
THE IMPORTANCE OF DEVELOPING MANAGERS AND LEADERS
Managers and leaders are essential for the growth and success of businesses.
Leaders and managers are present in every industry whether it be on the frontline in a hospital, managing a team on a building project, delivering customer service in a retail environment or supervising staff in a corporate office, they make up 13% of the Australian workforce.
In order to navigate management and leadership there are many practical skills that will lead to more effective and efficient ways of operating. These include things such as time management, communication, negotiation, delegation, performance management, people management, collaboration, networking and partnership skills.