Time Management Centre

fmi Standard Terms and Conditions


Version Date 6 February 2012

These Terms and Conditions supersede all previous Terms and Conditions issued.

These terms and conditions apply to all services unless agreed differently in writing.

The Frontline Management Institute (fmi) reserves the right to vary the Terms & Conditions, but they will not change for bookings where payment has already been made.

 

fmi Public Course Booking Terms and Conditions

  • Booking is non-refundable.
  • If 14 days’ notice (or more) is given of a cancellation, the booking is transferable once to another course and/or person to be used within 12 months from the date of first booking.
  • Course dates and course fees are subject to change.
  • Tea, coffee and biscuits are available but lunch is not included.
  • Location close to CBD, exact location advised prior to course commencement.
  • Public Courses are GST exempt.
  • fmi reserves the right to cancel courses at its discretion. In this event the liability of fmi shall be limited to a full refund of fees paid to that event.

Fees & Invoicing

  • Open Learning and Recognition fees must be paid prior to enrolment.
  • Payment can be made via cheque or EFT. Visa or MasterCard are accepted with a 2.5% surcharge plus GST on the surcharge making a total of 2.75%.
  • Prices quoted on the fmi Public Course Calendar or fmi Website are provided for bookings paid by 31 December 2012. Subsequent bookings may be subject to an increase.
  • For public courses, payment must be received at least 14 days prior to course commencement to secure a booking. If payment is not received 14 days prior to course commencement, your booking may be forfeited.
  • Cancellations within 14 days of a Public Course incur a non-refundable, non-transferrable cancellation fee equivalent to the booking fee.
  • Tax Invoices will be issued. All fees are in Australian Dollars (AUD).
  • Unless alternative arrangements have been agreed in writing, the following terms apply to all overdue invoices:
  • Overdue invoices unpaid over 60 days will incur an additional fee of 1% payable from 61 days of issue of invoice.
  • Overdue invoices unpaid over 90 days will incur an additional fee of 2% payable from 91 days of issue of invoice, and each calendar month thereafter.

Copyright and Intellectual Property

  • Copyright of all Frontline Management Institute courses and all learning and assessment materials is vested with the Frontline Management Institute except as otherwise specified in a Client Proposal.
  • fmi own and retain all intellectual property right in any training material, assessment instruments and software provided by fmi (unless they are in the public domain) to facilitate the delivery of the agreed services.

  • Marketing


  • Acceptance of a proposal by the client also includes permission for fmi to incorporate the client’s name and logos in course materials and promotional materials unless specifically requested otherwise by client.

    Guarantee

  • The quality of the Frontline Management Institute work is guaranteed: our training and trainers must meet and be audited against the Standards in the Australian Quality Training Framework (AQTF).

    These terms can be provided in writing upon request. Please contact us.

fmi provides a range of services including:
Work Priorities Training Course Manage Budgets Training Course

Workplace Relationships & Emotional Techniques Training Course

Operational Plan Training Course

Management Skills for New Managers Training Course

Stress Management Training Course

Workplace Relationships Training Course Mentoring at Work Training Course

Effective Communication & People Skills Training Course

Team Effectiveness Training Course

Coaching Skills Training Course

Powerful Presentations Training Course

Customer Service Management Training Course Effective Delegation Training Course

Customer Service Skills Training Course

Information Systems Training Course Making the Transition to Supervision Training Course

Train the Trainer Training Course

Work Safety Training Course Management Skills for Experienced Managers Training Course

Business Writing Skills Training Course      

Continuous Improvement Training Course Change Management Training Course Strategic Leadership for Results Training Course
Workplace Learning Training Course

Time Management Training Course

Business Strategy Training Course
Leadership Training Course Conflict Management Training Course Business Planning & Implementation Training Course
Manage People Performance Training Course Effective Negotiation Training Course Innovation & Continuous Improvement Training Course
Manage Innovation & Change Training Course

Building Professional Confidence & Assertiveness Training Course

Creating a Mentoring Culture Training Course
Manage Projects Training Course    

Diploma of Management

Certificate IV in Frontline Management BOOK ONLINE
Open Learning for
Frontline Management Qualifications
RPL Processes and upgrades for
Frontline Management Qualification
s
 
All fmi courses can be run as an in-house course in your organisation
Associated websites of the Frontline Management Institute and Network One Communications Pty. Ltd.
www.frontlinemanagementinstitute.com.au
www.frontlinemanagementinstitute.com
The main website for the Frontline Management Insititue (fmi) which provides a range of development and learning services, qualifications and products to organisations, managers, team members and individuals seeking to develop their skills and knowledge; particularly in areas of management
www.timemanagementtraining.com.au The Frontline Management Institute's Time Management Centre offers a range of courses and services which combine established and proven principles together with innovative techniques
www.mentoringandcoachingtraining.com.au The Frontline Management Institute's Executive Management Coaching and Mentoring Centre offers a range of mentoring and coaching courses and services for organisations and individuals

 

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  • Frontline Management Institute Sydney Head Office 459 Harris St Ultimo NSW 2007 Australia
    t: +612 9660 0199
    f: +612 9660 0499
    e: fmi@frontlinemanagementinstitute.com.au
    
    © Frontline  Management Institute