Time Management Centre

 

Calendar of Public Training Courses - Sydney, Australia


Fmi has a wide range of public training courses which are available at our headquarters in Sydney or can be delivered in house in your organisation. There are courses available on Customer Service, Presentation Skills, Management Skills for New Managers, Leadership, Train the Trainer, Building Professional Confidence and Assertiveness, Basic Computer Skills and many others. There are also courses available which can lead to accreditation in Certificate IV in Business (Frontline Management) or Diploma of Business (Frontline Management).

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Any Public Training Course can be run as an in-house course in your organisation
Please look at the menu and list below for the full list of public courses that we offer. If you click on the name of the course, the course overview will open. The calendar is divided into 5 main sections: Managing & Leading; Personal Performance; Customer Service & Communication; Executive Development Centre Programs and Frontline Management Programs. If you have any queries please do not hesitate to contact us on fmi@frontlinemanagementinstitute.com.au or +61 2 9660 0199

Course / Program Area
Frontline Management
Managing & Leading
Executive Development Centre
Personal Performance
Customer Service & Communication

 

2009-10 Calendar

Frontline Management Training Courses
Course No.
Dip Man No.
No. of Days
Course Fee
Nov 2009
Dec 2009
Jan 2010
Feb 2010
Mar 2010
Apr 2010 May 2010 Jun 2010 Jul 2010 Aug 2010 Sep 2010 Oct 2010 Nov 2010 Dec 2010
Work Priorities
FM-01
1
1
$599
.
.
.
11
.
.
.
.
12 . . . . .
Operational Plan
FM-02
2
1
$599
.
.
.
12
.
.
.
.
13 . . . . .
Workplace Relationships
FM-03
.
1
$599
.
.
.
.
15
.
.
.
. 12 . . . .
Team Effectiveness
FM-04
3
1
$599
.
.
.
.
16
.
.
.
. 13 . . . .
Customer Service Management
FM-05
4
1
$599
.
.
.
.
.
15
.
.
. . 6 . . .
Information Systems
FM-06
.
1
$599
.
.
.
.
.
16
.
.
. . 7 . . .
Work Safety
FM-07
5
1
$599
.
.
.
.
.
.
10
.
. . . 11 . .
Continuous Improvement
FM-08
6
1
$599
.
.
.
.
.
.
11
.
. . . 12 . .
Workplace Learning
FM-09
.
1
$599
5
.
.
.
.
.
.
17
. . . . 8 .
Leadership
FM-10
.
1
$599
6
.
.
.
.
.
.
18
. . . . 9 .
Risk Management
FM-11
1
$599
.
.
.
.
.
.
.
2
.
.
.
.
24
.
Manage People Performance
MAN-01
7
2
$1198
26, 27
.
.
.
25,26
.
.
.
22,23 . . . 25,26 .
Manage Change & Innovation
MAN-02
8
2
$1198
.
.
.
18,19
.
.
.
28,29
. . 23,24 . . 2,3
Manage Projects
MAN-03
.
2
$1198
.
.
.
.
.
22,23
.
.
. 26,27 . . . .
Manage Budgets
MAN-04
.
2
$1198
16,17
.
.
.
.
.
27,28
.
. . . 28,29 . .
Qualifications & Learning Options

Diploma of Management

DIP-MAN

10

$599 per day

Prepaid Diploma of Management package $4,499
Choose your own mix of public courses & open learning

8 units (please contact us for advice on choice of units)

Certificate IV in Frontline Management

CERT IV FM

10

$599 per day

Prepaid Certificate IV in Frontline Management package $4,499
Choose your own mix of public courses & open learning

10 units (please contact us for advice on choice of units)

Certificate III in Frontline Management

CERT III FM

6

$599 per day

Prepaid Certificate III in Frontline Management package $2,999
Choose your own mix of public courses & open learning

6 units (please contact us for advice on choice of units)

Open Learning for
Frontline Management Qualifications

FM-OL

n/a

$499 per unit

Open Learning prepaid packages available any time:
Diploma of Management: $3,799
Certificate IV in Frontline Management $3,599
Certificate III in Frontline Management $2,799

RPL Processes and upgrades for
Frontline Management Qualification
s

FM-REC

n/a

$260 per unit (RPL)

RPL processes available any time - $260.00 per unit

For upgrade of qualifications please call fmi on (02) 9660 0199 for a quote

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Managing & Leading Courses
Course No.
No. of Days
Course Fee
Nov 2009
Dec 2009
Jan 2010
Feb 2010
Mar 2010
Apr 2010
May 2010
Jun 2010
Jul 2010
Aug 2010
Sep 2010
Oct 2010
Nov 2010
Dec 2010

Management Skills for New Managers

ML-01
2
$1198
9,10
10,11
28,29
.
4,5
17,18
.
15,16
.
16,17
.
18,19
.
Mentoring at Work
ML-02
1
$599
4
.
.
.
.
.
19
.
.
.
.
20
.
.
Coaching Skills
ML-03
2
$1198
.
.
.
.
.
12,13
.
.
.
5,6
.
.
.
.
Effective Delegation
ML-05
1
$599
.
.
.
.
3
.
.
.
.
.
.
13
.
.
Making the Transition to Supervision
ML-06
1
$599
.
9
.
.
10
.
.
23
.
4
.
.
.
8
Management Skills for Experienced Managers
ML-08
2
$1198
.
.
.
4,5
.
.
.
3,4
.
.
.
21,22
.
.
Change Management
ML-09
1
$599
.
.
.
18
.
.
.
28
.
.
23
.
.
2
Preparing to Lead
ML-10
2
$1198
.
.
.
.
.
.
.
24,25
.
.
.
7,8
.
.
Frontline Management Courses See Calendar Section: Frontline Management above

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Personal Performance
Course No.
No. of Days
Course Fee
Nov 2009
Dec 2009
Jan 2010
Feb 2010
Mar 2010
Apr 2010
May 2010
Jun
2010
Jul 2010
Aug 2010
Sep 2010
Oct 2010
Nov 2010
Dec
2010

Time Management

PE-01

1

$599

.
2

20

24

.
21
.
16

.

18

.
27
.
1
Conflict Management

PE-02

1

$599

18
.

.

.

.
.
5
.

.

.

.
.
11
.
Effective Negotiation

PE-03

1

$599

.
.

.

.

.
14
.
.

.

.

.
6
.
.

Building Professional Confidence & Assertiveness

PE-04

2

$1198

.
3,4

21,22

.
18,19
.
6,7
.

26,27

.

27,28
.
4,5
.

Workplace Relationships & Emotional Techniques

PE-05

1

$599

.
16

.

.

.
.
.
9

.

.

.
.
15,16
.

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Customer Service & Communication
Course No.
No. of Days
Course Fee
Nov 2009
Dec 2009
Jan 2009
Feb 2009
Mar 2010
Apr 2010
May 2010
Jun 2010
Jul 2010
Aug 2010
Sep 2010
Oct 2010
Nov 2010
Dec 2010

Effective Communication & People Skills

CM-01

2

$1198

.
.
.
.
11,12
.
.
.
.
.
2,3
.
.
.

Powerful Presentations

CM-02

2

$1198

.
.
.
.
.
19,20
.
.
.
.
.
25,26
.
.

Customer Service Skills

CM-03

1

$599

.
.
.
17
.
.
.
.
.
11
.
.
.
.

Train the Trainer                    

CM-06

2

$1198

.
14,15
.
.
22,23
.
.
10,11
.
19,20
.
.
.
6,7

Business Writing Skills      

CM-07

1

$599

.
.
.
3
.
.
.
.
20
.
.
.
.
.

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Executive Development Centre Programs
Course No.
No. of Days
Course Fee
Strategic Leadership for Results
ED-01
2
..

Available as in-house programs

Please e-mail or phone us for details: +61 2 9660 0199

Business Strategy
ED-02
2
Business Planning & Implementation
ED-03
2
Innovation & Continuous Improvement
ED-04
2
Creating a Mentoring Culture
ED-05
1

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Please e-mail or phone us +61 2 9660 0199 to make a booking

 

Booking Terms and Conditions for FMI Public Training Courses:

- Booking Terms and Conditions for FMI Courses:
o Payments must be received prior to course
o Course dates are subject to change
o Light refreshments available, lunch not included
o Location close to Sydney CBD, exact location advised prior to course commencement
o Public Courses are GST exempt Tax Invoices will be issued
o Fees as current, subject to amendment. All fees are in Australian Dollars
o Credit card payments Visa or MasterCard are accepted
o Booking is non-refundable. The booking is transferable to be used within 12 months from the date of first booking. After that time the fee is forfeited.
o The Frontline Management Institute reserves the right to vary the Terms & Conditions from time to time but will not change for bookings which payment has already been made.
o The Frontline Management Institute reserves the right to cancel courses at its discretion and in this event a full refund of fees will be made to participants.
o Open Learning and RPL fees must be paid up front and are non-refundable.
o Where contractual arrangements are made with organisations rather than individuals, the specific terms and conditions in the Proposal will apply rather than Public Course Terms.

Prices quoted are provided for bookings paid prior to January 2010. Subsequent bookings may be subject to an increase

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Please e-mail or phone us +61 2 9660 0199 to make a booking

frontline management institute

fmi provides a range of services including:
Work Priorities Training Course

Management Skills for New Managers Training Course

Operational Plan Training Course Mentoring at Work Training Course
Workplace Relationships Training Course

Coaching Skills Training Course

Team Effectiveness Training Course Effective Delegation Training Course
Customer Service Management Training Course Making the Transition to Supervision Training Course
Information Systems Training Course Management Skills for Experienced Managers Training Course
Work Safety Training Course Change Management Training Course
Continuous Improvement Training Course

Time Management Training Course

Workplace Learning Training Course Conflict Management Training Course
Leadership Training Course Effective Negotiation Training Course
Manage People Performance Training Course

Building Professional Confidence & Assertiveness Training Course

Manage Innovation & Change Training Course

Workplace Relationships & Emotional Techniques Training Course

Manage Projects Training Course

Stress Management Training Course

Manage Budgets Training Course

Effective Communication & People Skills Training Course

Diploma of Management

Powerful Presentations Training Course

Certificate IV in Frontline Management

Customer Service Skills Training Course

Certificate III in Frontline Management

Train the Trainer Training Course              

Open Learning for
Frontline Management Qualifications

Business Writing Skills Training Course      

RPL Processes and upgrades for
Frontline Management Qualification
s

Strategic Leadership for Results Training Course
BOOK ONLINE Business Strategy Training Course
Business Planning & Implementation Training Course
Innovation & Continuous Improvement Training Course
Creating a Mentoring Culture Training Course
All fmi courses can be run as an in-house course in your organisation

Associated websites of the Frontline Management Institute and Network One Communications Pty. Ltd.
www.frontlinemanagementinstitute.com.au
www.frontlinemanagementinstitute.com
The main website for the Frontline Management Insititue (fmi) which provides a range of development and learning services, qualifications and products to organisations, managers, team members and individuals seeking to develop their skills and knowledge; particularly in areas of management
www.timemanagementtraining.com.au The Frontline Management Institute's Time Management Centre offers a range of courses and services which combine established and proven principles together with innovative techniques
www.mentoringandcoachingtraining.com.au The Frontline Management Institute's Executive Management Coaching and Mentoring Centre offers a range of mentoring and coaching courses and services for organisations and individuals

 

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Frontline Management Institute
Sydney Head Office
459 Harris St
Ultimo NSW 2007
Australia
t: +612 9660 0199
f: +612 9660 0499
e: fmi@frontlinemanagementinstitute.com.au

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