Formal learning and development

The Frontline Management Institute provides formal learning and development services for corporate training of frontline managers, managers, team members and trainers and assessors. These include training, assessments, e-learning and management readings and other resources.


We have a range of both accredited and non-accredited short courses available in areas such as personal performance, communication, time management and customer service skills. These courses are available in [...]


Open Learning with the Frontline Management Institute For many reasons not everyone can attend face-to-face workshops. Other participants enjoy the flexibility of being able to complete programs at their own [...]

Management Resources

The Frontline Management Institute has a range of training manuals that we license to organisations that want to deliver their own training in-house. The fmi training manuals help clients quickly [...]