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Management short courses



FMI’s management short courses are suitable for all learning styles, combining activities such as group discussion, scenario responses, case study review and workplace application. In addition to core content, the short courses can be tailored for your organisation with specific examples and / or topics integrated into the delivery.

Short courses are delivered as one to two day workshops. FMI’s workshops are suitable for groups of three to eighteen or more participants. These group sizes can be adjusted to suit your needs. During workshop delivery, each participant will receive an electronic copy of the learning materials. We also offer an option for printed materials if this better suits your team. At the end of each workshop, FMI will issue a certificate of completion to recognise participant in the workshop.

FMI’s courses are designed and facilitated by our team who combine subject matter expertise and workplace industry experience. We work hard to ensure our courses are practical, relevant and current.

Workshop delivery schedules can be adjusted to suit your organisation. We can adapt session duration, start / finish times and days of delivery to suit.

FMI's approach to short courses

FMI offers a range of management courses to build manager capability in key areas such as Time Management, Delegation, Practical Management Skills, Management Skills for New Managers and Emotional Intelligence. These courses are suitable for managers and leaders across a range of levels of experience and industry backgrounds. Our courses are designed in-house and offer a practical, work based approach to developing management competency.

We have worked with both large and small organisations to deliver cost effective courses that drive improved performance for individuals, teams and organisations. We combine workshop delivery with FMI’s Management Application Project (MAP) whereby course participants identify key improvements they want to make to their work and are given a structured process to embed change.


Content is delivered using a variety of learning approaches including group discussion, case studies, activities and small group work. Participants also complete a Management Application Project to address a key opportunity, challenge or task in their role.


Delivery is adjusted to suit the organisation’s objectives and participants’ learning styles. Short courses can also be complemented by coaching, assessment tools and / or mentoring programs. Content can be tailored to include case studies and relevant management standards or systems.


Participants experience engaging and thought provoking workshop experiences. These provide them with a range of tools and ideas to apply to their work. The MAP provides them the opportunity to embed change into the way they work to improve overall performance.

FMI's management short courses

Business writing courses

This course provides a practical approach to effective business writing skills that enables clear communication and achieves the desired results from the reader.

Lead change courses

This course gives leaders a practical approach to leading change and supporting their teams to effectively embrace and apply the change, overcoming resistance to change.

Client meetings courses

This course provides participants with tools and strategies for managing and enhancing interaction in meetings with clients to review ongoing work.

Coach and mentor courses

This course provides a practical framework for coaching and mentoring peers and colleagues.

Conflict management courses

This course teaches people how to manage conflict for positive change.

Continuous improvement courses

This practical course helps managers implement selected continuous improvement systems and processes that provide meaningful and systematic improvements to the business.

Manage customer service courses

This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.

Delegation and assigning work courses

This course shows how to delegate tasks effectively so that the results wanted are achieved.

Develop a business case courses

This course helps people write a business case for improvements that enables senior management to make clear decisions as to which way to proceed.

Emotional intelligence at work courses

This course enables people to understand practical ways to apply emotional intelligence at work for themselves and for the people they interact with.  It helps optimise results and avoid potential conflicts.

Leadership courses

This practical leadership course helps leaders and potential leaders implement leadership practices that lead to success for themselves, their team and their organisation.

Lead challenging conversations courses

This course gives people a practical approach to carrying out challenging or “difficult” conversations in an assertive and effective way.

Manage operational plans courses

Provide safe, efficient and effective products and services to satisfy customers by developing operational plans.

Management skills for new managers

This course is an ideal choice for new managers who want to gain a practical approach to managing people.

Negotiation skills courses

This course enables people to negotiate better to achieve better results.

New supervisors and team leaders courses

This course is designed specifically for people who are new supervisors or new team leaders.

Manage performance courses

This course provides managers with a practical approach to manage performance of team members.

Practical management skills courses

This course develops practical management skills for managing people to achieve results.

Presentation skills courses

Improve confidence to prepare and present informative and persuading presentations by developing key presentation skills. 

Professional Communication

This course enables people to plan and deliver professional communication in a way that is clear, engages the audience, and is effective in achieving results.

Project management courses

This course provides a solid foundation for managers and project leaders to plan and carry out successful projects at work in a professional way.

Wellbeing courses

This course gives people an insight into the importance of wellbeing at work and provides practical strategies to help improve wellbeing for yourself and your colleagues.

Time management courses

This course gives a practical approach to managing time professionally and improving time use to increase the outcomes from the time invested.

Train the trainer courses

This course provides leaders and specialists with the core skills to plan and deliver training at work.

Workplace culture courses

This course provides a framework to help leaders and managers to develop, enhance, lead and monitor a positive workplace culture that meets the vision of their organisation.