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Staff retention and engagement

Staff retention and engagement are very important aspects of organisational management. Organisations commit valuable time and resources to attracting and recruiting team members, the return on investment (ROI) of which is experienced over the course of the individual’s employment. This ROI may not be recouped until many years into an individual’s employment with the organisation. When considering the impact of staff turnover organisations not only have to invest in attracting and recruiting staff again but they lose the knowledge and skills that the employee had which can impact on productivity and performance.

COMMON CAUSES OF STAFF TURNOVER

  • Lack of management role models
  • Unclear job roles
  • Disrespectful colleagues
  • Poor working conditions
  • Negative atmosphere
  • Lack of opportunities for professional development / career advancement

BENEFITS OF STAFF RETENTION AND ENGAGEMENT STRATEGIES

  • Improved team morale
  • Able to set and meet longer term goals and objectives
  • Ability to build competitive advantage
  • Knowledge is retained within the organisation

EXAMPLE SOLUTIONS FOR STAFF RETENTION AND ENGAGEMENT

  • Conduct strategic planning session with senior management to define business purpose and values
  • Train up managers on leadership and people management
  • Provide ongoing opportunities for development for staff through training and coaching
  • Survey staff to measure engagement levels