COACH AND MENTOR

This course provides a practical framework for coaching and mentoring peers and colleagues.

Coaching and mentoring are a fundamental part of a manager’s role. Coaching and mentoring provide a personal and tailored approach to learning and development. It is particularly beneficial where knowledge transfer is required for a small number of people or for very specific needs. One of the most powerful ways for a manager or a supervisor to improve performance is through coaching and mentoring those on their team. This course provides a professional approach to coaching and mentoring.

Coach

• When to use coaching
• Analyse coaching needs
• Develop a coaching plan
• Effective coaching
• Understand the significance of learning styles
• How to build rapport
• Listening and watching skills for expert coaching
• Coaching skills, tips and hints
• Organise “practice to make perfect”
• Assess performance
• Develop a coaching contract
• Evaluate coaching and learning and improve effectiveness
• Overcome common barriers to coaching
• Keep coaching records
• Plan your own development in coaching

Mentor

• Mentor in your organisation
• Distinctions between mentoring and coaching
• Plan and organise your mentoring
• Evaluate mentoree’s profile and characteristics
• Listen and question as a mentor
• Work effectively as a mentor
• Challenges and issues in mentoring
• Evaluate your mentoree’s performance
• Evaluate your own mentoring performance
• Move forward as a mentor

• Embed coaching and mentoring in leadership to share knowledge and develop skills
• Create coaching and mentoring plans to support team members moving into new roles or taking on new responsibilities
• Keep coaching and mentoring sessions focused and on track to enhance effectiveness and efficiency

• 1 day In house course (short course or module in a training program) or
• 3 session coaching program

This course is designed for managers or specialists who want to improve their coaching and mentoring.