New manager training program

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Making the transition from a team member to a new manager, frontline manager, supervisor or team leader can be challenging. The new role is usually more demanding than anticipated.  This can be stressful for the new manager, their manager, their team and the organisation. There is often a gap between expectations, capabilities and experience and those required for the new position.

Learning to manage others for the first time requires an adjustment to the way you work, how you perceive yourself and how others perceive you. FMI has developed a range of New Manager Training Programs to assist new managers to make the transition to their new role and enhance their effectiveness. Our Programs combine structured learning with on the job projects, feedback tools workplace activity.


FMI’s New Manager Training Programs are designed to:

  • Enhance knowledge about the role of a manager, people skills, how to lead the team to work effectively and how to enhance team performance
  • Develop skills in an environment that fosters support and feedback and motivates new managers to continue to develop their capabilities
  • Apply skills in the workplace to deliver actual improvements to workplace performance as a manager and leader
  • Continue to improve with ongoing support to ensure the new manager leads their team to improved performance and organisational outcomes


The role of a manager

  • The role of a manager
  • Making the transition from team member to team leader
  • Moving into a manager role and key responsibilities of a manager
  • Expectations of your performance – your own manager, your team, your peers, your organisation and other stakeholders
  • What makes a successful manager?
  • Apply the leadership mindset and think strategically
  • The key priorities for a new manager – the first 90 days

People skills

  • Enhance the team culture
  • Motivate the team
  • Communicate effectively
  • Apply principles of emotional intelligence when working with people
  • Apply appropriate and assertive leadership styles for the situations you face and the types of people you lead
  • Manage and reduce conflict

Lead the team to work effectively

  • Plan and prioritise your time effectively
  • Set KPIs
  • Develop work plans
  • Develop processes and procedures to optimise in the way work is carried out
  • Delegate work to your reportees
  • Monitor delegated work performance
  • Run effective meetings

Enhance performance

  • Provide feedback to continually improve performance of your team
  • Communicate and use feedback with the team, your manager and people in other areas of your organisation
  • Solve problems and issues that may arise
  • Coach team members to raise performance levels
  • Continuously improve your leadership and management capabilities

Need more information?

Reading a training program overview is often not enough to make a decision about whether that program is suitable for your team or organisation.

Here at FMI we have a wealth of knowledge and experience in management and leadership which we are happy to share with you. If you would like to chat about your particular needs we can advise you on suitable learning and development solutions for you, even if it includes services that we do not currently offer.

If you are interested in delivery for onsite training for a group in your organisations, we can vary or design the course to suit your specific needs and organisational objectives.

We also specialise in designing training courses, coaching programs and assessment tools, so if you can’t find what you’re looking for, be sure to ask us if we can put it together for you.