NEW SUPERVISORS AND TEAM LEADERS

This course is designed specifically for people who are new or transitioning into a supervisor or team leader role.

People transitioning into a supervisor or team leader role often ask “How do I start?” This course provides a practical approach on what to do and how to behave as new supervisors and team leaders settle into their leadership role. This is often a challenging time for supervisors and managers and it is important to begin with knowledge and guidance on the practical ways to carry out their role professionally.

Introduction and overview

• Welcome
• Course overview
• Your targets for this course

Your transition to a leader

• Your leadership role, responsibilities and values
• Make the transition from a team member to a team leader
• Lead by example and respect team members
• Identify areas for improvement in team work
• Set clear expectations for your team members

People skills, communication and emotional intelligence

• People skills for leaders
• Clear and concise communication as a leader
• Communicate as an assertive leader
• Apply emotional intelligence as a leader

Prioritise and delegate work

• Review and prioritise work
• Plan delegation
• Practical delegation
• Follow up to delegation

Lead and motivate your team

• Understand your leadership style
• Motivate, engage and energise a team
• Establish team goals, roles and responsibilities
• Run effective team meetings

Coach and support team members

• Manage different personalities in your team
• Coach team members for improved performance

Manage performance

• Manage performance as a leader
• Give performance feedback

Meet challenges for team leaders

• Meet challenges as a team leader
• Keys to manage conflict
• Lead difficult conversations

Move forward as a leader

• Build resilience and manage stress as a leader
• Develop a continuous improvement mindset
• Course review
• Develop your leadership confidence and capabilities further

• Create effective supervisors and team leaders who are confident and effective
• Provide new supervisors and team leaders with an overall approach to manage and lead others in a professional way
• Assist new team leaders/supervisors to understand the need to align work with organisational objectives

This course is suitable for anyone working in or moving into a supervisor or team leader role.

Groups

2 days face to face OR 8 x 90 sessions delivered via Zoom or other video platform

Individuals

This course is available as a course by coaching. Contact FMI for more details