New supervisors and new team leaders coaching


A flexible, tailored coaching program for new team leaders and supervisors.
New supervisors and new team leaders coaching


FMI’s New Supervisor and Team Leader Coaching Program is designed to support new or experienced team leaders and supervisors. This program helps teams to develop an overall approach to manage and lead others using a professional and confident approach. It also assists them to understand the need to align work with organisational objectives so they can make an effective contribution to the organisation.

This practical, work based coaching program is typically delivered over 6 -12 weeks and combines 6 to 8 coaching sessions of one hour each delivered by Zoom or phone with a Management Application Project (MAP). The coaching covers topics such as time management, communication, emotional intelligence, conflict management and delegation.


This program is selected from the following topics as most appropriate:

First 90 days as a new leader
  • Make the transition from a team member to a team leader
  • Clarify your role
  • Set and review priorities and objectives with your manager
  • Identify team members’ roles and capabilities
  • Identify gaps in your knowledge or skills and plan how to bridge the gaps
  • Identify areas for improvement in team operations
Leadership mindset
  • Your leadership role and managing other people
  • Leadership and management – the differences
Lead the team
  • Motivate, encourage and energise a team
  • Establish team goals, roles and responsibilities
  • Manage and monitor team performance
Manage people
  • Deal with different personalities in your team
  • Set clear expectations for your team members in a respectful way
  • Explain why you want something done as well as what you want done
  • Communication styles – being assertive.
  • Delegate successfully
  • Monitor and manage performance
Challenges for new supervisors and team leaders
  • Challenges to your authority
  • Manage stress
  • Hold difficult conversations
  • Plan your ongoing development as a supervisor/team leader


Coaching delivery

FMI offers coaching in three different formats: face to face; phone; video call. Participants can select the mode(s) that are most suitable for their situation and budget.

The participant agrees outcomes they wish to achieve through the coaching. This agreement is documented so it can be referred back to review and check progress being made.

FMI’s coaches

FMI coaches are experienced as leaders and managers themselves and help people with practical and effective coaching to enhance their abilities as leaders and managers.

The value of coaching programs with FMI

FMI’s coaching services help managers develop strengths in the specific areas that are most important for them and their work context. Programs are designed to ensure that development is embedded into actual workplace practice.  The targeted and customised coaching programs offer a highly cost-effective and efficient way to optimise leadership and management performance.


This coaching program is designed for people who are currently working as a manager and want to improve their people management.


  • 6 x 1 hour sessions
  • Scheduling to be agreed between participant and coach; work day, early morning, evening and weekend sessions available
  • Delivered via Zoom or other video based platform