Performance management courses

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FMI’s performance management courses are designed to enhance peoples confidence to manage the performance of their team members. 

Performance management looks at the output of an individual, team or organisation and evaluates it (both in terms of quantity and quality) against certain performance standards. Where performance falls below standards, strategies may be put into place to improve the level of performance. Where performance is about expectations, these standards may be adjusted accordingly. Regular evaluation and team commitment are both integral components of improving performance.

Key learning content

Performance plans

  • Developing performance plans and setting performance standards
  • Allocating work
  • Workplace health and safety (WHS) and other legal requirements affecting people management

Performance reviews and feedback

  • Motivating to build support and commitment
  • People management styles

Assess and address performance related issues

  • Assess and review performance
  • Dealing with issues and problems in teams

Improving performance

  • Coaching and mentoring to develop capabilities
  • Continuous improvement of performance

Delivery options

This course is available as:

Professional course: 1 day face to face training course with interactive discussion, examples, case studies and role plays to demonstrate and apply principles

Essential Session: 1.5 hour training course providing a concise overview of key principles involved

Fast Track: 3 hour training courses that provides an overview with discussion, examples and case studies of principles and their application

Change Maker: 6 week training program combining course with application in the workplace and review session

Open learning: learners are sent electronic copy of materials to complete course in their own time

Coaching: coaching provided in blocks of 30 minutes face to face, via phone, Skype or email

Blended course: combination of face to face training, online learning and / or coaching

Benefits to the learner

  • Learn to set and communicate appropriate performance management standards
  • Deal with poor performance or staff issues

Benefits to the organisation

  • Team performance management systems implemented to support Human Resources (HR) function
  • Clear performance management standards implemented and managed across the organisation
  • Commit to continuously improving performance

Course assessment

The following formal assessments are available for this course:

  • BSBMGT502 Manage people performance

Upon successful completion of these assessments participants will be awarded a Statement of Attainment or they may choose to complete additional units which form part of the Certificate IV in Leadership and Management BSB42015 and Diploma of Leadership and Management BSB51915 qualifications.

Alternatively participants can complete a 6 week Change Maker Action Program.

Who is this course designed for?

This course is designed for leaders and managers who want to improve their ability to manage performance of others.

“You can employ [people] and hire hands to work for you, but you will have to win their hearts to have them work with you.”

William J.H. Boetcker

Not sure?

Reading a course overview is often not enough to make a decision about whether that course is suitable for you, your team or organisation.

Here at FMI we have a wealth of knowledge and experience in management and leadership which we are happy to share with you. If you would like to chat about your particular needs we can advise you on suitable learning and development solutions for you, even if it includes services that we do not currently offer.

If you are interested in delivery for onsite training for a group in your organisations, we can vary or design the course to suit your specific needs and organisational objectives.

We also specialise in designing training courses, coaching programs and assessment tools, so if you can’t find what you’re looking for, be sure to ask us if we can put it together for you.

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