A flexible, tailored practical management skills coaching program for new and experienced managers.


This is a coaching program for people managers who want to improve their ability to manage people in their team and overcome common challenges faced by people managers.

This coaching program is based on FMI’s popular Practical Management Skills course and offers a practical, work based approach to developing management skills.

The program is typically delivered over a three to twelve month period. It is designed for people who are currently working as a manager.

The coach works with the participant to identify key content areas to focus on, working through learning objectives and tailoring the program to suit their specific learning needs and working context. Between each session the participant applies learning to their work and is able to review and evaluate their performance with the coach.

This coaching program helps to develop knowledge, improve capability and build confidence for new managers.


Topics for this coaching program are selected from the following:

Effective communication as a manager
  • Communicate with your team
  • Communicate with your managers
  • Communicate with your customers and other stakeholders
Organise work
  • Set work priorities
  • Manage time
  • Manage project essentials
Performance management and leadership
  • Manage performance
  • Leadership Styles
  • Motivate your team
  • People skills for the workplace
  • Running effective team meetings
  • Delegate
  • Coach your team
Issues managers face
  • Resolve conflict
  • Be assertive as a manager
  • Deal with difficult situations
  • WHS and other requirements
  • Overcome barriers and survive stress


Coaching delivery

FMI offers coaching in three different formats: face to face; phone; video call. Participants can select the mode(s) that are most suitable for their situation and budget.

The participant agrees outcomes they wish to achieve through the coaching. This agreement is documented so it can be referred back to review and check progress being made.

FMI’s coaches

FMI coaches are experienced as leaders and managers themselves and help people with practical and effective coaching to enhance their abilities as leaders and managers.

The value of coaching programs with FMI

FMI’s coaching services help managers develop strengths in the specific areas that are most important for them and their work context. Programs are designed to ensure that development is embedded into actual workplace practice.  The targeted and customised coaching programs offer a highly cost-effective and efficient way to optimise leadership and management performance.


8 sessions delivered over 14 weeks (delivered fortnightly) by phone, video call or face to face.

Who is this program designed for?

This coaching program is designed for people who are currently working as a manager and want to improve their people management.