Practical, work based management training program for new and experienced managers.
Management training programs, short courses and coaching programs for frontline managers


FMI’s Practical Management Skills Training Program is designed to develop key management leadership skills to help managers effectively manage people to achieve results. During the program participants learn how to address they key challenges faced by managers including how to leverage use of time, developing relationships with team members and stakeholders, assigning and managing work, workflow management and improving workplace performance.

This practical, work based program is typically delivered over 6 -12 weeks and combines two workshops with a Management Application Project (MAP). The workshops cover topics such as time management, communication, emotional intelligence, resilience, stress management, conflict management, delegation, system design, operational management, continuous improvement, performance management and team culture. The program content can integrate examples, case studies and resources from your organisation to enhance relevance and practical application.

Following the workshop, participants will complete a Management Application Project (MAP) over two months. The self-directed, experiential project supports participants to identify management related opportunities, issues, tasks and problems and take the initiative to address them in a timely and cost effective way. Projects can be designed to benefit peers, customers, the wider organisation and other key stakeholders.


Program will vary according to organisational preferences. Sessions available include:

  • Personal leadership
  • Manage your time and priorities
  • Develop as a leader or manager
  • Manage personal effectiveness challenges
  • People skills as a leader
  • Apply emotional intelligence at work
  • Communication skills for managers
  • Manage challenges in managing people
  • Identify work performance factors
  • Evaluate work performance
  • Design and implement improvements
  • Manage challenges in work management
  • Lead teams
  • Delegate and assign work
  • Performance management
  • Manage challenges in performance management


Delivery mode and duration of this program is customised for your organisation’s specific objectives.

Who is this course designed for?

This program can be customised to suit both new and experienced managers and leaders.