Practical management skills training programs

No class found


The challenge of leading and managing other people is both exciting and demanding. Leaders and managers (both new and experienced) play a vital role in making sure that the team performs. They need good team and people management skills as well as a thorough understanding of the technical aspects of their work. They need to plan and organise work and time well, often in turbulent rapidly changing environments. Leaders and managers must make effective work decisions using a range of strategies and decision making tools. They also need to lead teams through change and continually improve the way work is carried out.


FMI’s Practical Management Skills Training Programs are designed to:

  • Enhance knowledge about personal management, operational management, people management, leadership and improving people performance
  • Develop skills in an environment that fosters support and feedback and motivates managers to continue to develop their capabilities
  • Apply skills in the workplace to deliver actual improvements to workplace performance as a manager and leader
  • Continue to improve with ongoing support to ensure the manager leads their team to improved performance and organisational outcomes


Personal management and leadership

  • How leaders think and act
  • Qualities of an outstanding leader
  • Leadership styles
  • Values in the workplace
  • Setting work goals and targets including KPIs
  • Setting priorities and scheduling
  • Managing time wasters
  • Organising own work
  • Personal time management
  • Communication styles and overcoming barriers to communication
  • Actively listen and give feedback
  • Persuade and influence others

People management and leadership

  • Motivate people and teams
  • Apply emotional intelligence
  • Develop team ownership
  • Establishing delegation goals
  • Matching people’s capabilities to delegation tasks
  • Preparation for and carrying out delegation
  • Managing and monitoring delegatee’s performance
  • Manage difficult communication
  • Resolve conflict and difficult situations

Operational management and leadership

  • Using workplace systems to make work effective, efficient and consistent
  • Using information to make better decisions
  • Setting targets
  • Planning to achieve targets
  • Resources, risks and contingencies
  • Working in a changing environment

Improving people performance

  • Planning and preparing to give feedback
  • Providing feedback that is concise, clear and accurate
  • Agreeing and documenting ways to improve performance
  • Monitoring progress on performance
  • Coaching and mentoring to develop capabilities

Need more information?

Reading a training program overview is often not enough to make a decision about whether that program is suitable for your team or organisation.

Here at FMI we have a wealth of knowledge and experience in management and leadership which we are happy to share with you. If you would like to chat about your particular needs we can advise you on suitable learning and development solutions for you, even if it includes services that we do not currently offer.

If you are interested in delivery for onsite training for a group in your organisations, we can vary or design the course to suit your specific needs and organisational objectives.

We also specialise in designing training courses, coaching programs and assessment tools, so if you can’t find what you’re looking for, be sure to ask us if we can put it together for you.