This course provides leaders and specialists with the core skills to plan and deliver train the trainer programs at work.
Leaders and specialists in organisations often take on the role of a workplace trainer for new employees or when new systems or new technology is introduced. Training is an interesting and often challenging role. Trainers have to guide people through a learning process and guide their behaviour and knowledge appropriately. At times it is a difficult role and requires both clear thinking and good interpersonal skills. Trainers must be able to plan, prepare, deliver and review training.
This course teaches how to design and implement training programs in your organisation so that you can manage knowledge transfer effectively.
How people learn
- Learning models
- Adult learning theory
- Learning styles
Training needs analysis
- Identifying training needs
- Identifying competency development needs
Designing a training session
- Planning training approaches
- Writing a training plan
- Develop training methods
Facilitating a training session
- Preparing key training resources
- Preparing participants for training
- Presenting a training session
Evaluating learning and development
- Basic ways to assess performance
- Monitoring individual development
- Keeping useful learning and development records
- Measuring return on investment (ROI) in learning
- Train staff internally with a professional and organised approach
- Ensure expert knowledge on products and services is passed down through the organisation in a systematic and clear manner
- 2 day In house course (short course or module in a training program) or
- 3 -6 session coaching program
Who is this course designed for?
This course is suitable for people who conduct training as part of their role.