This course provides a practical approach to effective business writing skills that enables clear communication and achieves the desired results from the reader.

Challenge coaching is designed to help managers move through challenging situations by learning how to use effective personal leadership and people management strategies.  

This course gives leaders a practical approach to leading change and supporting their teams to effectively embrace and apply the change, overcoming resistance to change.

This course provides a practical framework for coaching and mentoring peers and colleagues.

This course teaches people how to manage conflict for positive change.

This practical course helps managers implement selected continuous improvement systems and processes that provide meaningful and systematic improvements to the business.

This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.

This course shows how to delegate tasks effectively so that the results wanted are achieved.

This course enables people to understand practical ways to apply emotional intelligence at work.  It helps optimise results and avoid potential conflicts.

A practical training program developing essential people leadership skills for recent graduates or young people with leadership potential.

This practical leadership course helps leaders and potential leaders implement leadership practices that lead to success for themselves, their team and their organisation.

This course gives people a practical approach to carrying out challenging or “difficult” conversations in an assertive and effective way.

Provide safe, efficient and effective products and services to satisfy customers by developing operational plans.

A management development program designed to enhance essential practical people leadership skills for a team of managers who may be too busy to take extended time off work.

This course is an ideal choice for new managers who want to gain a practical approach to managing people.

This course equips people with negotiation skills so that they can negotiate better to achieve better results.

Designed specifically for new managers, this coaching program helps develop key management skills and work through common challenges faced by new managers.

Learning to manage others for the first time requires an adjustment to the way you work, how you perceive yourself and how others perceive you. FMI’s New Manager Training Programs help new managers to make the transition to their new role and enhance their effectiveness.

This course is designed specifically for people who are new or transitioning into a supervisor or team leader role.

This course provides managers with a practical approach to manage performance of team members.

FMI’s personal leadership coaching program is for people who want to improve how they manage themselves and their work. It includes topics such as communication and emotional intelligence, time management, wellbeing, stress management, resilience and mindfulness.

This is a coaching program for people managers who want to improve their ability to manage people in their team and overcome common challenges faced by people managers.

This course gives managers a practical approach to managing themselves and others more effectively.

FMI’s Practical management skills training programs develop essential capabilities for new and experienced leaders and managers.

Improve confidence to prepare and present informative and persuading presentations by developing key presentation skills.

This course enables people to plan and deliver professional communication in a way that is clear, engages the audience, and is effective in achieving results.

This course provides a solid foundation for managers and project leaders to plan and carry out successful projects at work in a professional way with essential project management skills.

This course gives a practical approach to time management, improving time use to increase the outcomes from the time invested.

This course provides leaders and specialists with the core skills to plan and deliver train the trainer programs at work.

This course provides a framework to help leaders and managers to develop, enhance, lead and monitor a positive workplace culture that meets the vision of their organisation.

This course gives people an insight into the importance of wellbeing at work and provides practical strategies to help improve wellbeing for yourself and your colleagues.