FMI’s catalogue of short courses, training programs and coaching programs.

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New manager training program

Learning to manage others for the first time requires an adjustment to the way you work, how you perceive yourself and how others perceive you. FMI’s New Manager Training Programs help new managers to make the transition to their new role and enhance their effectiveness.

Practical management skills training programs

FMI’s Practical management skills training programs develop essential capabilities for new and experienced leaders and managers.

Advanced Management Training Program

FMI’s Advanced Management Training Program is designed to enhance the effectiveness and performance of managers and leaders.

Advanced Management and Operational Excellence Training Program

FMI’s Advanced Management and Operational Excellence Training Program is designed to enhance the effectiveness and performance of managers and leaders.

Management Focus Training Program

A management development program designed to enhance essential practical people leadership skills for a team of managers who may be too busy to take extended time off work.

Graduate Training Program

A practical training program developing essential people leadership skills for recent graduates or young people with leadership potential.

New manager coaching program

Designed specifically for new managers, this coaching program helps new managers develop key management skills and work through common challenges faced by new managers.

Practical management skills coaching program

This is a coaching program for people managers who want to improve their ability to manage people in their team and overcome common challenges faced by people managers.

Practical Management Skills for Business owners and operators Coaching Program

This is a coaching program developing practical management skills for business owners and operators who want to improve their ability to set strategic objectives and standards and manage the business in order to achieve these goals.

Personal leadership coaching program

FMI’s personal leadership coaching program is for people who want to improve how they manage themselves and their work. It includes topics such as communication and emotional intelligence, time management, wellbeing, stress management, resilience and mindfulness.

Challenge coaching program

Challenge coaching is designed to help managers move through challenging situations by learning how to use effective personal leadership and people management strategies.  

Business writing courses

This course provides a practical approach to effective business writing skills that enables clear communication and achieves the desired results from the reader.

Lead change courses

This course gives leaders a practical approach to leading change and supporting their teams to effectively embrace and apply the change, overcoming resistance to change.

Client meetings courses

This course provides participants with tools and strategies for managing and enhancing interaction in meetings with clients to review ongoing work.

Coach and mentor courses

This course provides a practical framework for coaching and mentoring peers and colleagues.

Conflict management courses

This course teaches people how to manage conflict for positive change.

Continuous improvement courses

This practical course helps managers implement selected continuous improvement systems and processes that provide meaningful and systematic improvements to the business.

Manage customer service courses

This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.

Delegation and assigning work courses

This course shows how to delegate tasks effectively so that the results wanted are achieved.

Develop a business case courses

This course helps people write a business case for improvements that enables senior management to make clear decisions as to which way to proceed.

Emotional intelligence at work courses

This course enables people to understand practical ways to apply emotional intelligence at work.  It helps optimise results and avoid potential conflicts.

Leadership courses

This practical leadership course helps leaders and potential leaders implement leadership practices that lead to success for themselves, their team and their organisation.

Lead challenging conversations courses

This course gives people a practical approach to carrying out challenging or “difficult” conversations in an assertive and effective way.

Manage operational plans courses

Provide safe, efficient and effective products and services to satisfy customers by developing operational plans.

Management skills for new managers

This course is an ideal choice for new managers who want to gain a practical approach to managing people.

Negotiation skills courses

This course enables people to negotiate better to achieve better results.

New supervisors and team leaders courses

This course is designed specifically for people who are new supervisors or new team leaders.

Manage performance courses

This course provides managers with a practical approach to manage performance of team members.

Practical management skills courses

This course develops practical management skills for managing people to achieve results.

Practical Management Skills Part 2

This course is designed for managers and leaders who want to enhance the productivity and performance of their teams.

Presentation skills courses

Improve confidence to prepare and present informative and persuading presentations by developing key presentation skills. 

Professional Communication

This course enables people to plan and deliver professional communication in a way that is clear, engages the audience, and is effective in achieving results.

Project management courses

This course provides a solid foundation for managers and project leaders to plan and carry out successful projects at work in a professional way.

Time management courses

This course gives a practical approach to managing time professionally and improving time use to increase the outcomes from the time invested.

Train the trainer courses

This course provides leaders and specialists with the core skills to plan and deliver training at work.

Workplace culture courses

This course provides a framework to help leaders and managers to develop, enhance, lead and monitor a positive workplace culture that meets the vision of their organisation.

Wellbeing courses

This course gives people an insight into the importance of wellbeing at work and provides practical strategies to help improve wellbeing for yourself and your colleagues.