Business writing courses
This course provides a practical approach to effective business writing skills that enables clear communication and achieves the desired results from the reader.
Coach and mentor courses
This course provides a practical framework for coaching and mentoring peers and colleagues.
Conflict management courses
This course teaches people how to manage conflict for positive change.
Continuous improvement courses
This practical course helps managers implement selected continuous improvement systems and processes that provide meaningful and systematic improvements to the business.
Manage customer service courses
This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.
Delegation and assigning work courses
This course shows how to delegate tasks effectively so that the results wanted are achieved.
Emotional intelligence at work courses
This course enables people to understand practical ways to apply emotional intelligence at work. It helps optimise results and avoid potential conflicts.
Leadership courses
This practical leadership course helps leaders and potential leaders implement leadership practices that lead to success for themselves, their team and their organisation.
Lead challenging conversations courses
This course gives people a practical approach to carrying out challenging or “difficult” conversations in an assertive and effective way.
Lead change courses
This course gives leaders a practical approach to leading change and supporting their teams to effectively embrace and apply the change, overcoming resistance to change.
Manage operational plans courses
Provide safe, efficient and effective products and services to satisfy customers by developing operational plans.
Management skills for new managers
This course is an ideal choice for new managers who want to gain a practical approach to managing people.
Negotiation skills courses
This course equips people with negotiation skills so that they can negotiate better to achieve better results.
New supervisors and team leaders courses
This course is designed specifically for people who are new or transitioning into a supervisor or team leader role.
Manage performance courses
This course provides managers with a practical approach to manage performance of team members.
People skills course
This course provides managers with a practical approach to improve people skills including communication skills and emotional intelligence.
Practical management skills courses
This course gives managers a practical approach to managing themselves and others more effectively.
Presentation skills courses
Improve confidence to prepare and present informative and persuading presentations by developing key presentation skills.
Professional Communication
This course enables people to plan and deliver professional communication in a way that is clear, engages the audience, and is effective in achieving results.
Project management courses
This course provides a solid foundation for managers and project leaders to plan and carry out successful projects at work in a professional way with essential project management skills.
Time management courses
This course gives a practical approach to time management, improving time use to increase the outcomes from the time invested.
Train the trainer courses
This course provides leaders and specialists with the core skills to plan and deliver train the trainer programs at work.
Workplace culture courses
This course provides a framework to help leaders and managers to develop, enhance, lead and monitor a positive workplace culture that meets the vision of their organisation.
Wellbeing courses
This course gives people an insight into the importance of wellbeing at work and provides practical strategies to help improve wellbeing for yourself and your colleagues.