Business writing courses

This course provides a practical approach to effective business writing skills that enables clear communication and achieves the desired results from the reader.

Coach and mentor courses

This course provides a practical framework for coaching and mentoring peers and colleagues.

Conflict management courses

This course teaches people how to manage conflict for positive change.

Continuous improvement courses

This practical course helps managers implement selected continuous improvement systems and processes that provide meaningful and systematic improvements to the business.

Manage customer service courses

This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.

Delegation and assigning work courses

This course shows how to delegate tasks effectively so that the results wanted are achieved.

Emotional intelligence at work courses

This course enables people to understand practical ways to apply emotional intelligence at work.  It helps optimise results and avoid potential conflicts.

Leadership courses

This practical leadership course helps leaders and potential leaders implement leadership practices that lead to success for themselves, their team and their organisation.

Lead challenging conversations courses

This course gives people a practical approach to carrying out challenging or “difficult” conversations in an assertive and effective way.

Lead change courses

This course gives leaders a practical approach to leading change and supporting their teams to effectively embrace and apply the change, overcoming resistance to change.

Manage operational plans courses

Provide safe, efficient and effective products and services to satisfy customers by developing operational plans.

Management skills for new managers

This course is an ideal choice for new managers who want to gain a practical approach to managing people.

Negotiation skills courses

This course equips people with negotiation skills so that they can negotiate better to achieve better results.

New supervisors and team leaders courses

This course is designed specifically for people who are new supervisors or new team leaders.

Manage performance courses

This course provides managers with a practical approach to manage performance of team members.

People skills course

This course provides managers with a practical approach to improve people skills including communication skills and emotional intelligence.

Practical management skills courses

This course gives managers a practical approach to managing themselves and others effectively.

Presentation skills courses

Improve confidence to prepare and present informative and persuading presentations by developing key presentation skills.

Professional Communication

This course enables people to plan and deliver professional communication in a way that is clear, engages the audience, and is effective in achieving results.

Project management courses

This course provides a solid foundation for managers and project leaders to plan and carry out successful projects at work in a professional way with essential project management skills.

Time management courses

This course gives a practical approach to time management, improving time use to increase the outcomes from the time invested.

Train the trainer courses

This course provides leaders and specialists with the core skills to plan and deliver train the trainer programs at work.

Workplace culture courses

This course provides a framework to help leaders and managers to develop, enhance, lead and monitor a positive workplace culture that meets the vision of their organisation.

Wellbeing courses

This course gives people an insight into the importance of wellbeing at work and provides practical strategies to help improve wellbeing for yourself and your colleagues.