A team dedicated to training and coaching of managers and leaders

About FMI

The Frontline Management Institute (FMI) is a family owned Australian business specialising in management and leadership development through training, coaching, program design and certification. We support people through their development process and create engaging, practical and relevant learning solutions.

FMI was established in 1998 and has delivered a range of learning and development solutions throughout Australia and globally that have empowered leaders and managers to be their best whilst also ensuring organisations achieve a healthy return on investment.

We have a team of in-house learning and development experts led by Directors Larry and Ruby Lucas.

FMI is a Division of Network One Communications, which is a specialist training and management development organisation with extensive experience since 1986 in developing training for specific organisations and needs, such as developing the highly successful training for the 15,000 transport volunteers and drivers in the Sydney Olympic Games.

Who we work with

With a commitment to providing positive and engaging learning experiences FMI has designed and implemented a range of successful programs for Australian and global organisations and individuals across the world. We deliver in countries such as Australia, New Zealand, United Kingdom, Russia, Fiji and Papua New Guinea.

We offer a range of coaching programs, short courses and training programs for managers of all levels of experience including:

Our approach

FMI has worked with many hundreds of organisations over a span of more than twenty years delivering management development programs to drive improved manager performance. Over this time, the programs that have seen the best results have integrated a combination of workshops and coaching, workplace application through projects and support and recognition for program participants.

These programs have seen improved engagement and performance of managers and their teams.  They have also experienced significant return on investment with outcomes and performance improvements clearly tracked through the project process.

FMI’s Diamond Learning and Development model illustrates how these programs drive results for organisations and their managers.

Workshops and coaching

Knowledge transfer and relationship building

FMI’s workshops and coaching are facilitated to  help participants:

  • Develop knowledge and understanding of concepts
  • Build positive team relationships beyond standard working structures
  • Identify shared interests and challenges at work
  • Identify how peers can support each other including knowledge sharing

Workplace application

Behavioural change and performance improvement

FMI’s Management Application Projects (MAP) provide opportunities for participants to:

  • Engage in a self-directed project with support and guidance from peers and Advisers
  • Be challenged to grow and improve their work
  • Work on a project that is meaningful
  • Apply strengths and interests to a project relevant to their work

Support and recognition

To enhance the effectiveness of management development programs, the organisation can provide:

  • Engagement in projects and ongoing development
  • Recognition from senior management for achievements
  • Support to empower participants to carry out their projects effectively