FMI’s catalogue of short courses, training programs and coaching programs.

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Business writing course

This course provides a practical approach to effective business writing skills that enables clear communication and achieves the desired results from the reader.

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Coach and mentor courses

This course provides a practical framework for coaching and mentoring peers and colleagues.

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Conflict management course

This course teaches people how to manage conflict for positive change

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Customer service course

This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.

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Develop a business case course

This course helps people write a business case for improvements that enables senior management to make clear decisions as to which way to proceed.

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Graduate training program

A practical training program developing essential people leadership skills for recent graduates or young people with leadership potential.

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Management Focus training program

FMI’s Management Focus Training Program brings the opportunity to enhance essential practical people leadership skills for a team of managers who may be too busy to take extended time off work.

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Negotiation skills course

This course equips people with negotiation skills so that they can negotiate better to achieve better results.

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New supervisors and team leaders course

This course is designed specifically for people who are new or transitioning into a supervisor or team leader role.

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Manage performance course

This course provides managers with a practical approach to manage performance of team members.

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Practical management skills course

This course gives managers a practical approach to managing themselves and others more effectively.

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Presentation skills course

Improve confidence to prepare and present informative and persuading presentations by developing key presentation skills.

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Supervisor and Team Leader training program

FMI’s Supervisor / Team Leader Training Program is designed to support new or experienced team leaders and supervisors.

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Team leaders and supervisors coaching program

This coaching program is designed to help supervisors and team leaders become more efficient and effective at their role.

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Train the trainer course

This course provides leaders and specialists with the core skills to plan and deliver train the trainer programs at work.

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Workplace culture course

This course provides a framework to help leaders and managers to develop, enhance, lead and monitor a positive workplace culture that meets the vision of their organisation.

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Challenge coaching program

Challenge coaching is designed to help managers move through challenging situations by learning how to use effective personal leadership and people management strategies.

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Communication and emotional intelligence course

This course enables people to improve their communication and emotional intelligence in order to plan and deliver professional communication in a way that is clear, engages the audience, and is effective in achieving results.

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Continuous improvement course

This practical course helps managers implement selected continuous improvement systems and processes that provide meaningful and systematic improvements to the business.

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Delegation and assigning work course

This course shows how to delegate tasks effectively so that the results wanted are achieved.

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Emotional intelligence at work course

This course enables people to understand practical ways to apply emotional intelligence at work.  It helps optimise results and avoid potential conflicts.

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Manage operational plans course

Provide safe, efficient and effective products and services to satisfy customers by developing operational plans.

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Management skills for new managers course

This course is an ideal choice for new managers who want to gain a practical approach to managing people.

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New manager coaching program

Designed specifically for new managers, this coaching program helps develop key management skills and work through common challenges faced by new managers.

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New team leader and new supervisor coaching program

FMI’s New Supervisor and Team Leader Coaching Program is designed to support new or experienced team leaders and supervisors.

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Practical management skills coaching program

This is a coaching program for people managers who want to improve their ability to manage people in their team and overcome common challenges faced by people managers.

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Practical management skills training program

FMI’s Practical management skills training programs develop essential capabilities for new and experienced leaders and managers.

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Project management course

This course provides a solid foundation for managers and project leaders to plan and carry out successful projects at work in a professional way with essential project management skills.

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Team leaders and supervisors course

This course is designed to help supervisors and team leaders become more efficient and effective at their role.

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Time management course

This course gives a practical approach to time management, improving time use to increase the outcomes from the time invested.

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Wellbeing course

This course gives people an insight into the importance of wellbeing at work and provides practical strategies to help improve wellbeing for yourself and your colleagues.

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Download FMI’S Catalogue