Operational Leadership, Risk & Business Optimisation Training Courses and Workshops

Establish operational rigour and safety compliance as the foundation for your organisation’s sustained growth and profitability

Efficiency in a High-Cost Environment

As Australian businesses navigate rising operational costs and complex WHS (Work Health and Safety) regulations, the demand for "Operationally Intelligent" leaders has peaked. Management is no longer just about people; it is about the lean optimisation of resources and the mitigation of enterprise risk.

Trend: Integrating continuous improvement methodologies into everyday frontline supervision.

Focus: Translating high-level risk compliance and cost reducations into daily efficiency ans safety habits.

Operational Leadership, Risk & Business Optimisation Training Courses and Workshops

These courses focus on the systemic health of your organisation. It is designed for leaders who must harmonise human effort with technical compliance, resource optimisation, and strict safety standards.

Our operational excellence framework ensures that your department heads can translate corporate strategy into a sequenced, safe, and highly efficient daily operation.

Short courses cover practical project management, WHS for supervisors (compliance and risk governance), continuous improvement methodologies and the strategic optimisation of business processes.

Explore our catalogue of operational leadership, risk & business optimisation training courses and workshops

Continuous improvement course SC04

For managers to implement continuous improvement systems and processes that provide meaningful and systematic improvements to the business.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Customer service essentials course SC05

Develop essential skills to help team members deliver high quality customer experiences.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Customer service management course SC06

For managers to develop a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Develop a business case AD01

How to write a business case for improvements that enables senior management to make clear decisions as to which way to proceed

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Lead change management course SC10

For eaders seeking a practical approach to driving change and leading their teams to effectively embrace and apply the change.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Project management course SC18

Foundations for managers and project leaders to plan and carry out successful projects at work in a professional way.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Risk management course AD05

Develop risk management capabilities to identify, analyse, treat and review risks with a structured approach.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Time management essentials course SC20

A practical approach to time management, improving time use to increase the outcomes from the time invested.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 1 day or 4 x 90 min online sessions

Level: Intermediate / Advanced

Train the trainer course SC21

For leaders and specialists with core skills to plan and deliver train the trainer programs at work.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 2 days or 8 x 90 min online sessions

Level: Intermediate / Advanced

WHS for managers and supervisors course AD07

Manage safety in the workplace including guidelines for safe working practices, risk management and workplace procedures to eliminate or lessen risk.

Format:

  • Group onsite

  • Group online

  • Individual online

Duration: 2 days or 8 x 90 min online sessions

Level: Intermediate / Advanced

Content

  • Suitable for all learning styles, combining activities such as group discussion, scenario responses and workplace application planning.

  • Pair a short course with FMI’s Management Application Projects (MAP) or coaching services for ongoing support for participants.

Delivery

  • 1 - 2 day workshops delivered in person or online with the option to deliver online sessions over 90 minute or half day sessions.

  • Delivery across metro and regional Australia including Sydney, Melbourne, Brisbane, Perth, and regional hubs like Newcastle and the Gold Coast

Resources

  • Each participant will receive a learning guide which includes all learning content, research, group and reflection activities.

  • Each participant receives a completion certificate which can be customised with the organisation’s logo.

Customisation

  • Content and program delivery can be adapted and integrate organisation or industry specific examples and case studies.

  • Courses can be aligned with learning and development initiatives such as capability frameworks, wider training programs and mentoring.

Additional Catalogues of Short Courses and Training Programs

People Management, Emotional Intelligence & Communication

For leaders managers.

Strategic Leadeship & Management Mastery

For middle managers and experienced managers.

Management & Leadership Foundations

For new and emerging leaders, managers and supervisors.

Ready to Get Started?

Enquire now to speak with our friendly team to discuss your training and coaching needs.