NEW MANAGER TRAINING - PRACTICAL 2-DAY COURSE FOR NEW LEADERS
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Move from top performer to confident leader. The Frontline Management Institute (FMI) practical New Manager Training program equips new and emerging managers and supervisors with the essential tools to lead teams, build trust, and deliver results. Delivered face-to-face for teams at workplaces or via live online facilitator-led sessions, this course blends proven management frameworks with practical, hands-on activities.
Who This Course Is For
Professionals stepping into their first management role.
Supervisors who need to lead former peers.
Technical specialists promoted to leadership positions.
Team leaders looking to strengthen their people management skills.
Learning Outcomes
By the end of this course, New Manager Training, participants will be able to:
Transition from individual contributor to effective leader.
Communicate expectations clearly and confidently.
Delegate tasks and responsibilities to build accountability.
Motivate and engage diverse team members.
Handle performance conversations constructively.
Build resilience and manage stress as a new leader.
Course Agenda (2 Days or 8 Modules of 90 minutes) New Manager Training
Day 1
Understanding the role of a leader and manager
Building trust and credibility
Communication styles and active listening
Delegation framework and practice
Day 2
Coaching and feedback skills
Managing performance issues
Manage conflict and lead difficult conversations
Personal action planning for ongoing success
(Also available as 8 × 90-minute online modules delivered via Microsoft Teams.)
Delivery & Upcoming Dates New Manager Training
Public Courses - New Manager Training
Eight sessions of 90 minutes delivered live interactive online by trainer using Microsoft Teams.
All times are morning local times in each capital city and state.
Sydney & NSW: 20 October-8 December 2025 : Mondays 10.30-12.00
Melbourne & VIC: 20 October-8 December 2025 : Mondays 10.30-12.00
Hobart & TAS: 20 October-8 December 2025 : Mondays 10.30-12.00
Brisbane & QLD: 20 October-8 December 2025 : Mondays 9.30-11.00
Adelaide & SA: 20 October-8 December 2025 : Mondays 10.00-11.30
Perth & WA 20 October-8 December 2025 : Mondays 7.30-9.00
Canberra & ACT: 20 October-8 December 2025 : Mondays 10.30-12.00
In-House Delivery - New Manager Training
We bring the course to your workplace face to face anywhere in Australia, tailored to your industry and team.
We can also deliver the whole course online or you can have a hybrid mix of face to face and online delivery.
The online course can be delivered at your workplace or a venue you hire anywhere in the world, delivered in English.
Courses by Coaching - New Manager Training
For individuals we can deliver the course one-on-one by coaching online. This can be anywhere in Australia or anywhere in the world, delivered in English.
Price - New Manager Training
Public Course
$1640 Australian Dollars per person
In house delivery face to face or by Teams
From $674 Australian Dollars per person
What’s Included in New Manager Training
2 full training days (face-to-face or online)
Course workbook and resources
Certificate of completion
Access to post-course follow-up materials
Expert Facilitators
Our trainers bring decades of real-world management and leadership experience to Frontline Management Institute Leadership and Management Courses. We have trainers in Sydney, Melbourne, Brisbane, Adelaide, Hobart, Auckland (NZ), London (UK), Phnom Penh (Cambodia).
The trainer for the Public Course, Christy Smith, is an experienced Senior Training Facilitator with a passion for empowering individuals and teams to achieve their full potential. With a robust background in management, leadership, project management, and small business development, Christy brings real-world insights and practical expertise to every session. As a business owner in the hospitality, health, and education sectors, she has successfully led large, diverse teams and understands the challenges and opportunities of managing people and operations.
Case Studies of Management Training by Frontline Management Institute
Case Study: Software Developer Specializing in Payroll and HR Systems
The client, a software developer that creates and sells payroll and HR systems, has experienced significant growth over the past 40 years. It promoted managers from within its teams. The Frontline Management Institute holds in house courses for new manager groups each year to ensure leadership that fosters a positive company culture.
Case Study: International Supplier of Industrial Gases
The client faced the challenge of ensuring managers across the entire organization in Australia and New Zealand spoke a unified language when it came to leadership. To address this, the client partnered with Frontline Management Institute to design a tailored program that catered to managers and supervisors at every level.
How long is the course?
The public course runs for 2 full days delivered over 8 weeks at 90 minutes a session.
We deliver face-to–face for groups in organisational workplaces in 2 full days, scheduling to suit client. We also offer an online version delivered in 8 × 90-minute sessions.
Do participants receive a certificate?
Yes, every participant receives a certificate of completion.
Can the program be customised for my organisation?
Absolutely — we regularly tailor the program to match client policies, values, and industry context. Contact us to arrange a chat with a course designer.
What is the maximum group size?
Public courses and in house courses are capped at 18 participants to maximise interaction and support.
How can we pay?
We will send you a tax invoice. You can pay by EFT bank transfer or by credit card (Visa or Mastercard). Payment must be received before course to attend.
Frequently Asked Questions
Book This Course
Take the next step in your leadership journey.
For more details, call us at the Frontline Management Institute on +61 2 9660 0199
or email fmi@fmi-au.com