FRONTLINE MANAGERS

Develop frontline managers to ensure they have the essential skills to carry out work effectively and efficiently.

FMI has trained thousands of managers over the last 20 years and offers practical management training and coaching for frontline managers.

Key challenges faced by Frontline Managers

  • Many frontline managers find it challenging to manage performance of others including how to give them feedback, develop performance plans and find ways to engage team members

  • They can have difficulty delegating and allocating work to others and so often very time poor

  • It is very common for frontline managers to not spend enough time on strategic work and so are often dealing with the same issues over and again (firefighting) rather than addressing root causes and developing a continuous improvement approach

  • Some may struggle adapting their interpersonal and communication style and for different team members resulting in conflict or disengagement from team

  • Many are required to manage projects and keep them on schedule and budget whilst delivering on project objectives

  • Some need to help their teams develop competencies by using coaching and mentoring

  • Some may lack the skills and experience to present clear and concise information, plans and proposals to various stakeholders

  • A growing area of focus for frontline managers is how to manage the wellbeing of themselves and their teams

Training and coaching for Frontline Managers

FMI has a range of coaching, management training programs and management short course options available for frontline managers. These vary from the equivalent of a 1 day course to a full 10 day leadership and management program. FMI also offers certification for leaders and managers seeking a practical, work based certificate option.

FURTHER INFO

Download FMI’S Catalogue

Ready to Get Started?

Enquire now to speak with our friendly team to discuss your training and coaching needs.