We’re launching our New Manager Training Program in an accessible, live online format. The course runs over 8 weekly sessions of 90 minutes each, making it easier than ever for busy professionals to build their leadership skills without taking full days away from the workplace.

The first 90 days in any management role set the tone for long-term success. Here are five essential skills every new manager should focus on in their first three months.

Research consistently shows that managers play a defining role in employee engagement and retention. Poorly prepared new managers can quickly become a key driver of staff turnover, low morale, and reduced productivity. Learn how new manager training can boost productivity and performance.

These practical AI tools for frontline managers are easy to implement and can quickly improve your daily workflow.

Stepping into management is one of the biggest transitions in any career. Moving from being part of the team to leading the team brings new responsibilities, expectations, and challenges. For first-time managers, it’s normal to feel both excited and a little overwhelmed.

A practical certification program for frontline managers to showcase their competencies and advance their role and career.

Christy Smith is a dynamic and engaging Senior Trainer and Coach at the Frontline Management Institute (FMI), specialising in leadership development, frontline management, project management, communication and people skills.

A series of interactive face to face workshops delivered to groups in three different locations across South Australia with a focus on project management.

Solution: Tailored program for new managers focusing on equipping new managers with the skills and strategies necessary for effective leadership.

Tailored graduate development program that combined expertise from both the company and FMI delivered over a three-year period to graduates across Australia.

Tailored program that catered to managers and supervisors at every level spanning two years, fostering a cohesive approach to leadership across the company that delivered an AUD $108 million return on investment, as validated by senior management.

Solution: Tailored coaching program for an employee who was on a performance management plan due to complaints about intimidation and bullying.

How can we get people to care about their work? What can be done to help these people enjoy their work more? Given the opportunity, what quality of work are they really capable of?

I recently sat down with Jason Santiago, an expert from the fitness industry, to uncover his secret to finding a great mentor.

Just like an athlete uses a coach to improve their performance, so too can a manager engage a coach to improve their effectiveness and efficiency as a manager by changing their behaviours.

What causes passive aggressive behaviour at work and what can be done to manage it?

What’s the secret to managing a diverse workforce with team members from multiple generations? Cross generational management might be simpler than you thought.

Move over Myers Briggs, these six behavioural traits have been linked to high potential personalities for successful careers.