🌟 Exciting News: Our New Manager Training is Now Available Online!

At the Frontline Management Institute (FMI), we’re always listening to the needs of our clients—and we’re excited to share something new!

We’re launching our New Manager Training Program in an accessible, live online format. The course runs over 8 weekly sessions of 90 minutes each, making it easier than ever for busy professionals to build their leadership skills without taking full days away from the workplace.

This new option was developed in response to organisations who wanted a flexible, affordable way to support individual new or emerging managers—and we’re thrilled to now offer it.

The first 90 days in any management role set the tone for long-term success. For new managers, this period is critical: it’s when your team forms first impressions, when you establish your leadership style, and when you build the foundations of trust and performance.

Mastering the right skills early makes the transition smoother and positions you for lasting impact. Here are five essential skills every new manager should focus on in their first three months.

Why New Manager Training Reduces Staff Turnover and Boosts ROI from Team Performance

Stepping into a management role is one of the biggest transitions in a professional career. Yet many organisations underestimate how critical the first few months of leadership are — not just for the individual manager, but for the team they lead.

Research consistently shows that managers play a defining role in employee engagement and retention. Poorly prepared new managers can quickly become a key driver of staff turnover, low morale, and reduced productivity.

Artificial Intelligence (AI) is no longer just for tech experts or large corporations. At Frontline Management Institute, we know that AI for managers is already built into many of the systems and apps frontline managers use. When applied in a practical way, AI can save time, reduce stress, and make managing teams more effective — even if you’re not tech-savvy.

These practical AI tools for frontline managers are easy to implement and can quickly improve your daily workflow.

How can we get people to care about their work? What can be done to help these people enjoy their work more? Given the opportunity, what quality of work are they really capable of?

I recently sat down with Jason Santiago, an expert from the fitness industry, to uncover his secret to finding a great mentor.

Just like an athlete uses a coach to improve their performance, so too can a manager engage a coach to improve their effectiveness and efficiency as a manager by changing their behaviours.

What causes passive aggressive behaviour at work and what can be done to manage it?

What’s the secret to managing a diverse workforce with team members from multiple generations? Cross generational management might be simpler than you thought.

Move over Myers Briggs, these six behavioural traits have been linked to high potential personalities for successful careers.